Simon is away on holiday I will be back to work on the 30th of September. You can still send an enquiry and we'll be in touch as soon as we're back.
Job write-up · Dorset

Common Fridge Freezer Faults

8 March 2025

Frost-free fridge freezer fault-finding guide

Freezer working, fridge not cooling

Usually ice built up in the freezer blocking airflow to the fridge. This is one of the most common calls we get, and once the underlying cause is found it is a straightforward repair.

Neither fridge nor freezer cooling

Either the compressor is running without cooling, which points to a refrigerant problem, or ice has built up on the evaporator coils. On older units the repair cost can outweigh the value of the appliance, and we will say so.

Water pooling inside

Almost always a blocked defrost drain at the back of the fridge section.

Ice building up in the freezer

A faulty defrost heater, thermostat or timer, or a door that has been left ajar.

Unusual noises

Cracking or hammer drill sounds are usually ice around the fan or evaporator. A constant rattle that continues after a defrost points to the fan motor.

Running too warm

Ice obstruction or a faulty thermostat.

Won't power on

Check the plug and socket first. After that it is usually a control component.

Door seal has failed

A damaged or perished gasket lets warm air in and makes the compressor work far harder than it should.

If your fridge freezer is doing any of the above, call 01305 551551. We cover Weymouth, Portland and Dorchester.

Got the same problem?

Get in touch and we'll give you a straight answer, fast.

Get a quote 01305 551551
WhatsApp Messenger Call 01305 551551
Call WhatsApp